hebaje Terms and Conditions

1.1 Nature of the Agreement

These terms and conditions ("Terms") form a legally binding agreement between hebaje ("Platform", "we", "us") and the user of the platform ("you", "user"). hebaje provides online gaming services and these Terms govern the use of those services.

By accessing, browsing, registering on, or beginning to use the hebaje platform in any way, you are considered to have read, understood and fully accepted these Terms.

1.2 Applicable Documents

In addition to these Terms, the following policies also apply:

• Privacy Policy — how your personal information is collected and used
• Responsible Gaming Policy — safe and healthy gaming practices
• Bonus and Promotion Terms — specific conditions for each offer

All of the above documents are considered an integral part of these Terms.

2.1 Registration Eligibility

To create an account on hebaje, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide a valid and active email address.
• You are mentally capable and are using this service voluntarily.
• You may operate only one account.
• You are registering under your own identity — not on behalf of anyone else.

2.2 Protection of Minors

hebaje takes a strict stance on protecting minors from gaming. We verify age at the time of registration and reserve the right to request additional identity verification at any time. Providing false information about age will result in immediate account closure and forfeiture of all associated funds.

3.1 Accuracy of Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing any false or misleading information will be considered a violation of these Terms and your account may be cancelled.

3.2 Identity Verification (KYC)

After registration or before a withdrawal, hebaje may ask you to submit identity verification documents. These may include:

• National ID card (NID) or a copy of your passport
• Proof of address (utility bill or bank statement)
• Proof of ownership of your payment method
• A selfie or live photo

We reserve the right to suspend the withdrawal process until verification is complete.

3.3 One Account Policy

Each individual may operate only one account. If multiple accounts are found sharing the same device, banking details, IP address or identity, all accounts will be closed and funds may be forfeited.

4.1 Password and Login

It is your responsibility to ensure the security of your account. Use a strong and unique password. Never share your login details with anyone. Notify us immediately of any unauthorized access to your account.

4.2 Responsibility for Account Use

You are fully responsible for all activities conducted from your account. hebaje will not be liable for any loss resulting from unauthorized access by a third party, unless it is caused by a fault in our systems.

5.1 Deposit Conditions

To deposit funds into hebaje, you must use our approved payment methods. Currently accepted methods are: bKash, Nagad, Rocket and bank transfer.

• Minimum deposit: ৳100 (per method)
• Deposited funds must be your own and come from a legitimate source.
• Depositing using another person's payment method is not permitted.
• If you experience any issue with the deposit process, contact us immediately.

5.2 Withdrawal Conditions

The following conditions apply to withdrawals:

• Minimum withdrawal: ৳800
• Processing time: Usually within 10 to 45 minutes
• Withdrawal requests are accepted from verified accounts only.
• It is preferable for the withdrawal method to match the deposit method.
• We reserve the right to carry out additional verification for suspicious transactions.

5.3 Anti-Money Laundering Policy

hebaje is committed to preventing money laundering and illegal financial activities. If a suspicious transaction is identified, we reserve the right to investigate the account and notify the relevant authorities if necessary. Using the platform as a means of money laundering will result in account closure.

6.1 Welcome Bonus

hebaje offers a welcome bonus for new members: 100% bonus on the first deposit, up to a maximum of ৳20,000.

• Example: ৳1,000 deposited → ৳1,000 bonus → total balance ৳2,000
• Example: ৳42,000 deposited → ৳20,000 bonus → total balance ৳62,000

6.2 Bonus Wagering Requirements

A 25x wagering requirement applies to all bonuses. This means you must place bets equal to 25 times the bonus amount before you can withdraw from the bonus. Requesting a withdrawal before this requirement is met may result in forfeiture of the bonus.

6.3 General Promotion Rules

• Each bonus offer is active for a specific period of time.
• A bonus may be claimed only once per account.
• Any attempt to abuse or manipulate bonus offers will result in account closure.
• hebaje reserves the right to modify or cancel any promotion at any time.

6.4 VIP Program

hebaje has four VIP tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback

You can advance to a higher tier through regular play and engagement with the platform.

7.1 Fair Play Policy

hebaje guarantees fair and transparent outcomes in all games. Our games are operated on verified and unbiased technology. It is your responsibility to read the rules of each game carefully before playing.

7.2 Game Results

The results of all games are final. It is not possible to change a game result unless a technical error is proven. Contact our support team immediately if you notice a suspicious result or technical issue.

7.3 Live Casino Rules

Respectful behavior toward dealers and other players is expected when participating in live casino games. Disrespectful language, harassment or disruptive behavior may result in temporary or permanent suspension of your account.

8.1 Unauthorized Activities

The following activities are strictly prohibited on the hebaje platform:

• Playing using bots, automated software or artificial intelligence
• Operating multiple accounts or using another person's account
• Bonus abuse or repeatedly attempting to claim the same bonus
• Collusion — collaborating with other players to gain an unfair advantage
• Attempting to hack or infiltrate the platform's software or systems
• Using illegal or stolen funds on the platform
• Using a false identity or forged documents
• Fraudulent activities using the platform's name or brand

9.1 System Outages

Services may be temporarily disrupted due to technical faults, loss of connection or system maintenance. hebaje is not liable for losses in such situations, but we will work to restore normal service as quickly as possible.

9.2 Erroneous Payments

If an incorrect amount is deposited or withdrawn due to a technical error, hebaje reserves the right to correct or cancel that transaction. If you receive excess credit as a result of an error, it is your responsibility to notify us immediately without using it.

10.1 Limits of Liability

To the maximum extent permitted by applicable law, hebaje will not be held liable for the following:

• Direct or indirect financial losses arising from gaming activity
• Game losses caused by internet disconnection
• Unauthorized access to your account by third parties
• Issues caused by faults in your own device or software

10.2 Gaming Risks

Online gaming and betting involve financial risk. By using the platform, you are voluntarily and knowingly accepting these risks. Only wager an amount whose loss would not significantly affect your financial situation. To learn more about responsible gaming, visit our Responsible Gaming page.

11.1 Ownership

All content on the hebaje platform — including designs, graphics, logos, software, text, and other elements — is protected by hebaje's intellectual property rights. Copying, distributing, or reusing these materials without our prior written permission is prohibited.

11.2 Limited User License

You are granted a limited, non-transferable license to use the platform for personal and non-commercial purposes. This license may be revoked at any time.

12.1 Data Collection

How your personal data is collected, stored, and used is described in detail in our Privacy Policy. By accepting these terms, you also agree to the Privacy Policy.

12.2 SSL Security

hebaje uses SSL encryption to protect your data and financial transactions. We do not sell your personal information to third parties. For any security concerns, please contact our support team.

13.1 hebaje's Rights

hebaje may temporarily or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of any clause of these terms
• On suspicion of fraudulent or illegal activity
• Failure to complete identity verification
• On suspicion of being a minor
• In the event of a security threat or system abuse

13.2 User Rights

You may also close your account at any time. It is your responsibility to withdraw your balance before closing your account. Any remaining bonus will be cancelled if the wagering requirements have not been met.

13.3 Self-Exclusion

As part of responsible gaming, you may apply for self-exclusion. To learn more about this option, visit our Responsible Gaming page or contact our support team.

14.1 Right to Make Changes

hebaje reserves the right to change, amend, or update these terms at any time. We will post a notice on the platform for significant changes. Continued use of the platform after an update will be considered acceptance of the new terms.

14.2 Latest Version

The latest version of these terms will always be available at hebaje.cam/terms-conditions. Visit this page regularly to stay up to date.

15.1 Support

If you have any questions or complaints about these terms or our services, please contact us:

• Live Chat: 24/7 live chat support available in Bengali
• Email: [email protected]

15.2 Complaint Resolution

Upon receiving any complaint, we will investigate and communicate our decision within a reasonable timeframe. Submitting a complaint in writing via email increases the likelihood of a faster resolution. Appeals against our decisions are also accepted.